Refund Policy

Any Refund of the Delegate Fee, Exhibition Space charges and Sponsorship charges are subject to the terms and conditions as follows:

Once a booking form has been received by IMR Media and acknowledged, any cancellation, which must be received in writing, will be subject to the following:

• All cancellations received more than 30days prior to the event will be subject to a 10% administration fee.
• No refund of delegate fees, exhibition space fee or Sponsorship fee for cancellations received within less than 30 days of the event.

Mode of Refund

Refunds will be made within 15 days by the same method as paid by the customer. In case of any difficulty refund will be made by by cheque or demand draft. Cheques will be sent only to the billing address of the purchaser. A return fee of 7% of purchase value will be deducted from the refund if the purchase was made by credit card. In case of overseas refunds, funds will be remitted by bank transfer or through Paypal.